Politique de confidentialité

1. Data controller

The controller of your personal data is:

For any request concerning the processing of personal data, you may contact the controller at the email address given in the Contact section of this website.

2. What data we collect

While you browse this website or use its services, we may collect certain personal information, including:

• first and last name;
• email address;
• telephone number;
• shipping and billing address;
• data needed to manage orders;
• information about purchases made;
• technical data on browsing and use of the website.

Providing the data marked as required is necessary in order to supply the services requested or complete an order.

3. Why we process it

Personal data is processed for the following purposes:

• managing orders, payments and shipments;
• creating and administering your account;
• providing support before and after purchase;
• replying to messages sent through the contact forms;
• meeting obligations under applicable law;
• preventing fraud and misuse of the website;
• sending marketing messages and newsletters, where you have consented;
• measuring the performance of advertising campaigns and offering personalised promotional content, where permitted.

4. Legal basis

Personal data is processed on one or more of the following grounds:

• performance of a contract or pre-contractual steps;
• compliance with legal obligations;
• the controller's legitimate interest;
• your express consent, where required.

5. How data is processed, and security

Data is processed using computer and network systems, with organisational and technical measures appropriate to keep it secure and confidential and to protect it against unauthorised access, loss or improper disclosure.

Only authorised people, or suppliers acting on the controller's behalf and appointed as processors where necessary, may access the data.

6. How long we keep it

Personal data is kept for as long as is strictly necessary for the purposes it was collected for, and afterwards for the period required by applicable law.

Data processed for marketing purposes is kept until you withdraw your consent.

7. Cookies and tracking

This website uses technical cookies necessary for the platform to work.

With your consent, profiling cookies and third-party tracking tools may also be used for statistical and advertising purposes.

The website currently uses:

Meta Pixel

A tool provided by Meta Platforms Ireland Limited that makes it possible to analyse what visitors do on the website and to measure the effectiveness of advertising campaigns on Facebook and Instagram.

Google Ads Conversion Tracking and Remarketing

Services provided by Google Ireland Limited that make it possible to track conversions from advertising campaigns and to show personalised ads to people who have visited the website.

These tools are installed only after consent has been given through the cookie banner.

For more detail on the technologies used and on how consent is managed, please see the website's Cookie Policy.

8. Who we share data with

Personal data may be shared with third parties only as far as is necessary to provide the services requested, for example:

• couriers and logistics operators;
• payment service providers;
• administrative, tax and legal advisers;
• technology and hosting providers.

Data is never made public.

9. Your rights

You may exercise at any time the rights set out in Articles 15 and following of Regulation (EU) 2016/679 (GDPR), including the right to:

• obtain access to your data;
• ask for it to be corrected or updated;
• ask for it to be erased in the cases provided by law;
• restrict its processing;
• object to its processing;
• ask for it to be transferred to you or another provider;
• withdraw consent previously given;
• lodge a complaint with the Italian Data Protection Authority.

Requests can be sent to the contact details given by the data controller.

10. Updates to this notice

This notice may be changed or updated over time to reflect changes in the law or in the services offered by the website. The current version is always available on this page.

This is a translation provided for your convenience. In case of any discrepancy, the Italian version of this document prevails.